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The staff at Barcs and Rec are incredible!!! always friendly, fun, and so accommodating. You can tell they truly love animals. My dog gets excited before I even pull into the driveway; he knows exactly where we’re headed! Their doggy daycare is the BEST! They put together fun pool parties and special activities for the dogs, and it’s all at an affordable price too. Love this place!! Highly recommend 🐶🐶❤️❤️
Our Experience with Barks N’ Rec ⭐⭐⭐ Our family trusted Barks N’ Rec with our dogs for years. We always paid full price, never asked for compensation, and whenever we had concerns, we spoke with management privately because we wanted to give them the opportunity to improve. Unfortunately, after multiple conversations, we decided to take our dogs elsewhere. Our concerns included: * Whiskey was not given all of the food we provided, including treats that were part of his meals. This was acknowledged by management. * We were told the facility had over 100 dogs during the holiday weekend and dogs were being rotated between play yards and kennels because they were overbooked. * Whiskey came home with a cut under his ear that was never disclosed to us. * We repeatedly asked to speak with the owner but were told the manager handled customer concerns. * After raising these concerns respectfully, we were told our expectations would be better met at another daycare. I’m not writing this out of anger. I simply believe dog daycare facilities are entrusted with members of our families, and concerns should be taken seriously. I hope Barks N’ Rec reflects on this feedback and continues improving for the dogs and families who trust them. Unfortunately, our family no longer feels comfortable leaving our dogs there. It was the manager, Valerie, who said that the reason why the dogs were in kennels and not out playing was because you overbooked your facility for the weekend. If you weren’t overbooked, which I’m sure you’re saying because you don’t want to go against regulation. Then why were the dogs in kennels and why were you rotating them if they were supposed to be out in the middle of the day?
We love Barks N' Rec! They are incredibly kind, caring, and always so accommodating, whether we're planning an extended vacation or need help with something last minute. Knowing our dog is safe, loved, and excited to be there gives us complete peace of mind. We are so grateful for the wonderful care they provide and highly recommend them!
